A guest can receive a full refund of the accommodation fees less our bank transaction charges if they cancel the booking at least 30 days prior to the check-in time for the booking.

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However, a guest will only receive a 50% refund of the accommodation fees if the cancellation is made at least 14 days prior to the check-in time for the booking.

 

If this is not done then no refund will be given at all. Finally, there is no refund given all at if a guest decides to cancel after check-in.